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Privacy Policy

Last updated: July 2026

NeuroDinoWorld is designed for children and managed by parents or caregivers. We collect only what we need to run the service, never sell your data, and comply with Australian, US (COPPA), and EU (GDPR) privacy laws.

1. Who We Are

NeuroDinoWorld is operated by NeuroDinoWorld (ABN 71 243 092 197), based in Mount Duneed, Victoria, Australia. Created by a neurodivergent dad for families like his.

Contact: hello@neurodinoworld.com.au

2. Who This Policy Applies To

NeuroDinoWorld accounts are created and managed by parents or caregivers on behalf of their children. By creating an account you confirm you are the parent or legal guardian of the child using the app.

We do not knowingly allow children under 13 to create accounts directly without verifiable parental consent.

3. What Information We Collect

We collect the minimum information needed to provide the service:

4. Microphone & Voice Input

⚠️ This section is important — please read it carefully if your child uses voice features.

NeuroDinoWorld uses the device microphone for several features to make the app fully accessible for children who cannot type:

Important: When using voice input on Chrome/Android, audio may be sent to Google's speech recognition servers as part of the Web Speech API. On Safari/iOS, audio is processed by Apple. This is controlled by the browser/OS and is subject to Google's or Apple's respective privacy policies. We do not control this processing.

Microphone access is always optional. All voice features have a text/tap alternative. You can deny microphone permission in your device settings at any time and the app will continue to work fully.

We do not record, store, or share voice audio.

5. Developer Voice Recordings & AI-Generated Character Voices

Many stories, activities and narration are recorded by the developer personally, in his own voice. These recordings are bundled as static audio files within the app, are not stored in any database, contain no identifying metadata, and are not linked to any personal information.

Some characters in the app (like Rex, Marina, and other NeuroDino friends) speak using AI-generated voices, created with ElevenLabs voice technology. This lets each character sound distinct rather than every voice in the app sounding like the developer — the same AI voice technology used by most apps today. AI-generated voices are used only for pre-written, developer-approved narration and character dialogue; they are never used to generate open-ended or unmoderated speech directed at children.

When a parent or guardian completes the "Adults only" verification check (a simple math question) elsewhere in the app, we log that this check was passed, along with an IP address, browser/device user agent string, and timestamp, as a compliance record. This record exists solely to demonstrate that parental verification occurred; it is not used for advertising, tracking, or any purpose beyond compliance record-keeping, and is not linked to any other personal information collected by the app.

6. How We Use Your Information

We do not use your information for advertising, profiling, or marketing to third parties.

7. Free Trial & Subscription Terms

NeuroDinoWorld offers a 7-day free trial with full access to all features. No payment is required during the trial. After the trial period:

Payments are processed securely by our payment processor (web) or Apple In-App Purchases (iOS). Subscriptions can be cancelled at any time. We do not store payment card details.

8. Third-Party Services

We use the following trusted third-party services to operate NeuroDinoWorld:

We do not sell, rent, or share your personal information with any other third parties.

9. Google Play Families Policy

NeuroDinoWorld is designed for children aged 5–12 and complies with the Google Play Families Policy:

10. Data Storage and Security

Your account data is stored securely on Google Cloud and our backend services. We use secure access controls to ensure users can only access their own data. All data is transmitted over HTTPS/TLS encryption.

Story prompts and voice text are processed in real time and are not retained by us after the response is delivered.

App activity data (stars, progress, journal entries) is stored locally on your device first and synced to our cloud database when you are signed in.

11. Data Retention

We keep your account information for as long as your account is active. If you request account deletion, we will remove your data within 30 days.

Generated images and audio files are stored until you delete your account or request removal.

Email communication records are retained for up to 12 months.

12. Your Rights (Australian Privacy Act)

Under the Australian Privacy Act 1988, you have the right to:

To exercise any of these rights, contact us at hello@neurodinoworld.com.au. We will respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

13. Your Rights (GDPR — EU/UK Users)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

Our lawful basis for processing personal data is contract performance (to provide the service you signed up for) and legitimate interests (to improve the app and communicate with you about your account).

To exercise any GDPR rights, contact us at hello@neurodinoworld.com.au.

14. Children's Privacy (COPPA)

NeuroDinoWorld is designed to be used by children under the supervision and consent of their parent or caregiver. Accounts must be created by an adult aged 18 or over.

We comply with the US Children's Online Privacy Protection Act (COPPA):

If you believe a child has provided personal information without parental consent, please contact us immediately at hello@neurodinoworld.com.au and we will delete it promptly.

15. Cookies and Local Storage

NeuroDinoWorld uses browser local storage to remember your app preferences, and progress data. This data stays on your device and is not transmitted to third parties for advertising purposes. We do not use advertising cookies or tracking pixels.

16. Google Play Data Safety Summary

For Google Play users, here is a summary of our data practices:

17. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or by a notice in the app. The date at the top of this page shows when it was last updated.

18. Contact Us

NeuroDinoWorld (ABN 71 243 092 197)
Mount Duneed, Victoria, Australia
Email: hello@neurodinoworld.com.au

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